How do I edit or delete a status update?

Open the service, select Updates, then Edit or Delete on the update. This works for 7 days after the update was posted.

Before you start

• You are a member of the service with any role.
• The update is less than 7 days old. Updates that belong to an incident follow the incident's window: they can be changed while it is open, and for 7 days after it was closed.

Steps

1. Open the service and select Updates.
2. Select Edit, change the Status or message and select Save. Or select Delete and confirm.

Questions

Will visitors see that I edited it?

Yes. The public page shows "Edited" and the time of the edit under the update. The back office also shows who edited it.

Are subscribers notified about edits?

No. Editing does not send another email.

Can I get a deleted update back?

No. Deletion cannot be undone from the interface.