How do I post updates to an incident?

Select Post Update, choose the incident in the Incident field, and post as usual. The update is grouped with the incident.

Steps

1. Open the service, select Updates, then Post Update.
2. Choose the Status and optionally a Component.
3. In Incident, choose the open incident. The field appears only while an incident is open.
4. Write the Message and select Post Update.

Questions

Can I add an update after the incident is closed?

For 7 days after closing, yes. After that the incident is frozen.

Do subscribers get an email for each update?

Yes. Each update is sent like any other manual status update.